The Deck & Navigation team includes the Captain, officers and able seamen who plan voyages, maintain charts and electronic navigation equipment, monitor weather and traffic, and ensure compliance with international maritime regulations and bridge resource management procedures.

Engineers, electricians and technicians manage fuel systems, power generation, HVAC, water treatment and scheduled maintenance to keep the vessel reliable, efficient and compliant with technical regulations.

Handles front desk, guest relations, service coordination, quality control and reporting on guest satisfaction metrics to ensure a seamless guest experience.

Trains waitstaff, controls service quality, manages inventory and coordinates with the galley to provide consistent dining experiences across all outlets.

Led by the Executive Chef, the galley team plans menus, manages food cost, maintains food safety standards and adapts to dietary requirements and themed events.

Manages turn-down service, lost & found, supply inventories and linen rotation while laundry staff launder and repair linens and staff uniforms.

Includes cruise directors, performers and activity coordinators who manage schedules, venues and excursions to create memorable guest experiences.

Staffed by licensed therapists and trainers, this team manages bookings, treatments, classes and retail spa sales to enhance guest wellbeing.

Handles merchandising, POS, promotions and guest photography workflows, as well as after-sales and souvenir services.

Staffed by doctors and nurses, the medical team manages clinics, first aid, evacuations and health reporting to ensure passenger and crew safety.

Security officers implement surveillance, access control, incident response and ISPS compliance while liaising with authorities during port calls.

The Purser and finance team manage budgeting, payroll, onboard accounting, guest billing, procurement and administrative records to ensure financial health and compliance.